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Privacy Policy

At AK Mart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online grocery app. By accessing or using our app, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you create an account or place an order.
    • Payment Information: To process your payments, we may collect payment card details or other financial information.
    • Usage Data: We automatically collect certain information about your device, browsing actions, and patterns when you use our app, including your IP address, device type, operating system, and app usage.
  2. How We Use Your Information:

    • To provide and improve our services, process your orders, and communicate with you regarding your purchases.
    • To personalize your experience, offer tailored promotions, and recommend relevant products based on your preferences.
    • To enhance app functionality, analyze usage patterns, and optimize app performance.
    • To process payments, prevent fraudulent activities, and ensure secure transactions.
  3. Information Sharing:

    • We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners and payment processors.
    • We may disclose your information if required by law or in response to legal requests, to protect our rights, or to ensure the safety of our users and the public.
  4. Data Security:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • However, please note that no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Your Choices:

    • You may review, update, or delete your personal information by accessing your account settings or contacting our customer support.
    • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails.
  6. Children's Privacy:

    • Our app is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
  7. Changes to this Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through the app or by other means.

For further details about our privacy practices, data retention, and your rights regarding your personal information, please refer to our complete Privacy Policy available on our app.